Customer service is at the forefront of our offering. It is our mission to ensure each and every one of our clients have a positive experience as well as a positive outcome. The following outlines some our key service guarantees.
We guarantee to turn up on time
Your time is valuable, that’s why at Rod’s Kitchens we guarantee to be on time. In the unlikely event that we will be late, we will call and give you plenty of notice so as not to spoil any other plans you have made for that day.
We will be there to fix any problems
Rods Kitchens only use the highest quality materials, subcontractors and companies so as to minimise any problems. But in the rare instance a problem arises (actually less than 1%), you can rest assured that we will be there to fix it. We’ve been around since 1979 so we aren’t a fly-by-night organisation – we even leave you with our mobile numbers to ensure you can personally reach one of our team members.
Your Quality Guarantee
If you spot any problems due to faulty workmanship within 10 years of installation, a member of our helpful, friendly team will be around as soon as possible to rectify the fault. You’ll find that this is the longest guarantee in the market today. We put these guarantees in place to ensure that your dream kitchen doesn’t turn into a nightmare.
Put our service to the test and get in touch with one of our friendly staff on 3826 0707 for an obligation-free quote.