If you have your heart set on something as part of your kitchen, then you should be able to have it in your new kitchen. As part of our honesty policy, your designer will have given you reasons as why you should not include it as part of your kitchen design. It may be that it is prone to failure, does not work as described, has no adjustment or is a product the designer believes to be unsuitable for your kitchen.
We have a vast experience having built thousands of kitchens since opening in 1979. We have tried most items and materials that are on the market today, and we will always give you our honest opinion as to the performance of these items and materials. ‘If you really want something, we will do our utmost to accommodate your wishes, this is your kitchen, and you should be able to have anything you want.